Overall a good experience. The car was as represented and I did the entire deal from 200 miles away with no issues. When I picked the car up my salesman had everything ready and was a huge help.Arielle in finance was gracious and expedient.I did have some issues getting my plate, and when I inquired about it I was told rather rudely by the receptionist that it could take 60 days.After a second phone call several days later the issue got resolved once I spoke to someone further up the food chain.My plate was sent out inside 30 days.
It is the best
Credit given will credit is due, after some unexpected mechanical issues with my vehicle I contacted the service dept. an was paired with Brandon Hintz. I've had less than stellar experiences with other service teams in the past with not being forthcoming or having terrible customer service. Let me say Brandon Hintz completely renewed my faith in great service at a dealership He was very patient, straightforward and knowledgeable, his communication never wavered and I truly thank God I had him as a service adviser. Granted the repair wasn't cheap but I inquired about a veteran discount and Brandon took care of me and discounted what I considered a fair amount. If you want a great service experience (even the courtesy drivers were personable and quick to accommodate) look no further! Thanks again Brandon, you've earned my future business. P..S. If you need your luxury vehicle towed...Pay the extra money and let Nathan take care of it. He's the most knowledgeable recovery driver I've ever seen. He's a true professional!
Everyone at Porsche Austin treats you with kindness and respect. The facility is always tidy and well kept. Always a great experience!
The staff are super polite and have photographic memory. They always greet you by name even after not being there for years
Very nice car buying experience. Tony Montaleone is wonderful to work with. Bought the new Porche Cayenne and love it! Everyone at the dealership is welcoming and helpful. Ask for Tony!
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