Customer Testimonials
Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I ...
Absolutely amazing customer service! I brought my 992 Turbo S here for a broken driver's side window glass. Adam Elwood was my service writer and he was above and beyond helpful. Where Porsche of San Antonio couldn't help me till 4 months from now, he understood and worked me in immediately. James Purpura the Service Manager was equally outstanding in helping me on this warranty claim. Top notch people! I live in New Braunfels, 80 miles from this dealership, but they are now my go-to dealer. It's people like Adam and James that make this a fantastic dealership, and I ...
I've purchased two Porsche's from these folks and will continue to do so. The service and professionalism is top notch. Faced with a delivery foul-up (it's not the old Fed-Ex) Service Manager James Purpura performed a bit of magic and was able to accommodate my scheduled appointment. The waiting area at the dealership is very comfortable, all the staff were very friendly and focused on customer service.
We recently bought a used Infiniti at this location. We weren’t there to buy an expensive vehicle but were treated as though we were. From the moment we walked in, did our deal with Diego (so kind and helpful), to driving off the lot - we experienced incredible kindness and professionalism. I hate car buying but they made this easy and effortless. I’ve never been so impressed by a dealership.
This dealership is great, would 10/10 recommend. Very friendly staff and great deal ! Really enjoyed the facility and the customer services that was provided.
The new facilities are beautiful and the staff is uniformly helpful. The reception and wait areas are loaded with good drinks, fresh pastries and traditional snacks.
Service was beyond expectations! Jordan was most accommodating he went above and beyond they even gave me a ride and pick me up when I was ready!! Thanks
The service department at Porsche of Austin new facility is a state of art! They have a second floor waiting room with ceiling to floor windows that you can watch the technician working on your Porsche on the first floor. Unbelievable! The amenities in the waiting room is top notch with a real espresso machine and a barista to serve you! The pastries are fantastic! My service consultant, Jay Halili is the most knowledgeable and professional consultant I’ve ever had and friendly! He is the best! I highly recommend Porsche of Austin for all your Porsche service needs!
This is an awesome facility. Everyone was very professional, with great selections in vehicles. We will definitely buy another vehicle from them again! Thank you 😊
I was actually about to walk out until Anthony Vincent walked up he was great! I was a bit intimidated since it has been quite some time since I bought a car. But, Anthony made my car buying experience comfortable and smooth. He is very personable I felt like I was talking to a friend instead of a salesman! Brant in finance was also very informative and helpful during the closing process. If your looking for an overall pleasant experience Anthony is your guy!
What an amazing experience! Jay and team were totally accommodating! The glass window allowing the customers to watch the service work being done really a very nice touch!
Picked up my new Porsche at the new dealership the first week it was open. Great facility and great service as always. Already looking forward to ordering my next Porsche.
Worked with Nick Gentile on an out of state deal for a hard to find used vehicle in their inventory. Nick was accommodating to my requests for pictures, reports, and helped facilitate a third party inspection and enclosed transport. Was very nervous about the whole process being over text and email, but he delivered and I'm very happy with how everything worked out, especially in the wake of their having a huge snow storm after we finalized a deal. There were no surprises or games, which I greatly appreciated. Thanks, Nick.
Nick Gentile walked me through an out of state deal for a hard to find used car in their inventory. He was highly accommodating to my many requests for pictures, reports, etc., and while the whole process took some time due to the snow/power crisis in Austin, he made everything happen and delivered. I was very happy with how easy everything was; paperwork was straightforward, there were zero surprises. They even included enclosed transport as part of our deal. Thank you very much, Nick.
Jordon - he calls me by my name personalizes my visits walks me over to the next step in the service process he’s awesome ALWAYS! Not just this visit ALWAYS
We had a wonderful visit with the Austin Porche staff!! Everyone was enthusiastic,professional,knowledgeable and courteous!! A very enjoyable experience. Thank you!! We will highly recommend Austin Porche to our friends!!
Chase is awesome. He has taken good care of my both cars. He has been a good communicator and thorough and accommodated short noticed services. My car runs and looks great after the last service.
Service adviser, Jordan, was great—got appointment in loaner vehicle on the date I requested. Kept me informed and worked to get best pricing. Car runs great and was super clean when I picked it up.
Last year, I took my Porsche to Morespeed for service. It was more expensive and I’m not sure that inspected everything as they should. No commUnication about the car. Jordan was very helpful when I brought my 911 Turbo in for service. The price was lower than quoted and ready earlier than expected. I always know that everything will be done correctly at the dealership. GD
Good service. Getting better. Should be great because it’s a Porsche but moving in the right direction. Looking forward to the new office. More geographically desirable and hopefully more roomy.
To all people reading this and planning to make a purchase here, look for Robert Wehlau! First of all let me start with the fact that due to some Hiccups my experience with car shopping here got very complicated, but due to extra effort of these men: relentless Mr. Robert Wehlau (Sales Associate) who handled all 7 Million and 1 of my anxiety attacks and still was able to keep calm and stay professional, also Mr Aldo Abad (General Manager) going above and beyond to ensure my family and I were fully happy I am rating this place 5 stars. If I could ...
I could not be more pleased with my visit to Porsche Austin. Every person we dealt with was extremely professional. They worked their hardest to make us happy and I feel like I got a very fair offer on the car of my dreams!
Very efficient and friendly service. Nice loaner vehicle. Moving in soon to a beautiful new building. Have seen it in construction. Look forward to continued relationship.
Regarding service it was an A+. We have had mostly audis and benz and hate the service centers at those dealerships. Appreciate the great job!
Chase, has always taken care of all me service needs. Above and beyond regular customer service. 100% satisfied.. I would always recommend using Chase in the service department.
Jordan, is very knowledgeable advisor. He took care of my car twice. I had very positive experience working with him and definitely would recommend Jordan
Very profession service. Timely and courteous communications with A high level of follow up. The customer service team led by Jordan listened to my needs and exec very well.
Christian Ames is fantastic and has trained his team to be likewise. They are the very best in all areas below and excel with customers
Excellent service, timely updates, clear communication. From start to finish, my experience was easy and efficient with little wasted effort. Chase ushered me through the experience as he always does.
Courteous friendly staff, pristine dealership and lounge area and (ok perhaps I am biased) but the most spectacular automaker in the world !! I had a very expensive Audi and I was in the dealership several times a year for recalls. My Porsche is coming up on a year and NO RECALLS. Love my Porsche 💕
Had to get the rear brakes replaced/serviced, along with a new rear tire. Very prompt service and car was back with me just over 24 hours later. Great experience and was kept up to date at all times via text.
Thank you, Porsche Austin. You are awesome! Everyone went out of their way to find the best configuration of Cayenne for me. They competently assisted in deciding on the best purchase, maintenance and finance options. I love my new Porsche!
Had a great experience buying our new Cayenne. Sales agent Amber was awesome! She knows her product, helped us find the exact car for us and made the whole process fun. The finance process was quick and efficient and not long ago I had the misfortune of hitting something on the road and ruining a tire and the service department got me in quick and replaced the tire while I waited.
Salesman, Alex, was wonderful. Very helpful and patient. He has a great attitude and is willing to stick with you through vehicle after vehicle until you find the perfect one!
During COVID-19 pandemic, dealer implemented all of the recommended protocols for safety of customers and staff. Service performed without incident, car returned clean. Service Advisor followed up with me.
Took the car in for common maintenance, along with some promised upgrades that got set back due to Covid and a few minor problems. My rep Josh was very kind, pro and on time. Did everything he said he was going to do and updated me throughout. Love my car. Great dealership.
Porsche Austin has serviced our Porsche Turbo for many years. They are courteous, efficient, and present themselves in a professional manner! Kudos to Chase Atkins!
Chase is an awesome service coordinator. He always does his best to accommodate our needs. He’s always professional and offer fast friendly service. Thanks!
Great place. Trade in values are week so if you did better there I could see continuing with you but at the rates you’re giving it’s going to be tough to get my fourth car from you. Turbo s.
I can count on this dealership. I can get a loaner car if I need one. The work is finished when they say it will be so I can plan my day without any surprises. I would buy another car from them.
I had a great experience with Porsche Austin. I saw the car online, I called for more info and pictures, I flew to Austin and drove the car home. Alex H. was very helpful through out the process. Thanks again Porsche Austin.
Have been servicing my 911 at this dealership since 2014. They have continuously improved all aspects of their service to the point I would rate them as best in ATX. Most recently had my car serviced and required new tires. They quickly contacted me and took ownership for premature wear. They admitted to having a bad alignment over 12 months before and replaced my tires. Honesty Ian’s transparency is hard to find. I applaud their values.
I had a wonderful experience purchasing a new Porsche Macan and traded my 911 Carrera 4S, I missed my 911 sooo much this dealership resold me my 911 at the same price they gave me for trade-in with the exception of necessary fees. I had a pleasant experience all the way from the sales & finance departments. Extremely impressed with my sales person and her manager Christian Ames. I will definitely recommend this dealership to anyone I see in the Porsche community. I have owned a 911 Porsche since my early 30s, I am now 76 years of age! I guess they’ll bury me ...
Work was done in a timely manner. Arrived early for appointment, car was taken back immediately. Jordan responded almost immediately when text about status of work.
Chase, Service Rep, accommodated my immediate need to replace a battery and perform some factory recall improvements. Had the 911 back the next day washed up and ready. Very attentive.
Service great. Work done promptly rattle in cab roof seems to be gone. Service advisor Jordan is great. the tech who helped was a pro.
good service，friendly and professional staff，timely status updates，easy to make an appointment pretty soon，loaner car was clean，service was done quickly，very satisfied
All the staff outstanding wonderful people very hard workers they work as team ! Excellent job keep it moving ! Thank you all and be safe ! Best Arturo
Great service and very responsive! My car was picked up serviced and returned cleaned within a few hours. I would definitely recommend this dealership for any or all your service needs.
Porsche Central Austin has always provided excellent service to its customers. We are very satisfied with Chase who has been our service representative since our inception of servicing our Macan in Austin dealership. The dealer and it’s employees are always friendly & willing to assist us.
Received exceptional service during this month of April 2020 for a recall. Thank you for valuing the customer, while taking care of yourselves during this time. Covid 19 did NOT cause Josh to “socially distance” from stellar service, as he adhered to precautions and considerations intended to keep us all safe. 4 stars only because as great as he was (is), no room for the big head (lol). Stay excellent!
Great service from Josh our service manager. We brought our Macan in for a recall issue that was immediately resolved. We were given a loaner Macan for our wait time.,All in a positive experience.
I’ve just moved to Austin and had no idea where to service my Porsche when it was due. I found Austin Porsche and called for a pickup and delivery of my car for service. Jordan the service rep I spoke to couldn’t have been more helpful and courteous!! The car was picked up serviced and dropped off on the same day with a full tank of gas! Truly remarkable service!!! Wouldn’t trust my car to anyone else but them !!
Excellent experience. Thanks. Everything was taken care no problem. Clean car to drive in the meantime and my car returned clean as well. Thanks so much
Quick and competent diagnosis of an issue with my central door locking system. Also resolved a problematic tire pressure sensor issue at no added expense. Provided convenient option to perform brake maintained. Courteous and under virus threat, careful staff
Chase performed as the true professional that he is. Excellent from start to finish. And the service on the car was excellent. Kudus to Porsche Austin.
Very helpful, courteous, accommodating. High quality used vehicles that are exactly as represented. Shaun and Mike are great and care about my satisfaction. I’ll be back.
I got the car. I wanted at a great price and it was a hassle-free transaction. I would definitely buy from these guys again.
I was dreading the service diagnosis. The car was failing to start, even after being driven a while, and in the past I have been stung for either a new battery, or alternator, or starter motor, or any combination of the above. Porsche Austin asked if they could study the problem for 2 or 3 days and sorted it out. The problem was on my side on how I drove the car and how often, and they sent me on my way with no charge for the diagnosis / service / battery charge. Excellent service with daily updates from Shealea as to progress on ...
About 3 pm on a Saturday, my low pressure tire light came on. I was driving to Houston Monday morning, so needed to have it checked out ASAP. I called the dealership and spoke with Shealea who immediately said, "Bring it in," knowing that I did not have an appointment. The service technicians found a nail in the tire and replaced it before 5 pm. What a comfort to know my trip to Houston would be safe.
Took my car in for 3 recalls and an oil change. My appointment was booked 5 weeks out to be able to have a loaner car but service was done in 1 day, research completed for recalls and car washed when I picked it up. Very happy with this service appointment.
Excellent service. Work done well, on time completion. Chase Atkins knowledgeable, professional and informative. We will use Chase again. Thank you for a job well done.
Porsche Austin as usual was very professional. Chase Atkins is an excellent service representative. All work was done quickly and I was kept informed of the progress until work was completed. I would highly recommend these guys to anyone.
Nice dealer ship. Fare pricing on my maintenance service. Loaner vehicle clean and new. Recommended offer customer a drink or sweet backed goods. Go the extra step
Shealea did an excellent job getting me in and out of the service department in very little time. All items were completed in timely manner.
Very friendly staff. Gave me a great price for a transmission fluid change on my 1986 Porsche 944 turbo. They even gave her a vacuum prior to pick up. Definitely would go back for future service.
Yet again an excellent experience and work by Chase and the service team!!!! I appreciate the hard work and service provided by every member of the Porsche Austin team.
Everyone was professional and very informative. The waiting area was very clean as was the work area and the dealership in general. Kudos to all.
Chase was polite, listened to my tire concerns and explained all the things covered in this particular service check up. I had not arranged for a loaner car and he even offered to drive me home. Do, very pleased with my experience.
Chase is service is the best factory (of any marque) service rep I’ve ever worked with. Constant, meaningful communication. Presents very informed opinions and isn’t always looking to spend the most money possible. Results are always right on the money.
Robert was great! No pressure and straight answers really helped when buying my first Porsche!! I am in love with this car!! A++ experience! Would recommend!
Offered a solution that exceeded my expectations. My service advisor was not listed here. Her name was Shealee Greere. Pleasure to work with. Offered a no charge solution. What one would expect from Porsche!
We had a recent need to bring our car in to have the oil level checked. Steve Goodman graciously accommodated us in to their already booked schedule. We were kept updated on their findings and sent on our way,
Chase got me in for my 1yr appt quickly. Valet service was very good bringing me back to work and then picking me up to go get my car. Dealership staff was friendly and professional.
Great service front desk to technician. Chase Atkins is good guy and crew after his customers. Highly recommended. Front desk us also very friendly and responsive. Loaner car Avana did great as well
Fit me in for my tight time frame. I had an appointment four days after my call and out in 4 days. My car needed a full 90k check up plus add ins I wanted looked over. I used the shuttle to get home and back to pick up. The driver was wonderful.... I felt safe and comfortable. Ty, Kim
Brandon Hintz did a great job and I highly recommend him. They satisfied everything that I needed done wirh my Porsche Turbo 911 Thank you
All contact was with Shaelea Greer. She always kept me informed about what was needed to service my car and when it would be ready. The experience was excellent.
Outstanding service department. Best dealer out of 3 Porsche dealers I have used for service. Jordon was fabulous to work with. Highly recommend this dealer
Great service! Jordan did an outstanding job. He is very professional and on top of things. Appreciate the flexibility and the offer to have my car delivered Wm
Quick response, flexible to accommodate my travel schedule, honoring the manufacturer original warranty, and providing a performance service to my performance vehicle. Really the total offering.
Yes I would drive from Houston to purchase my next auto in Austin. Great experience, excellent lunch recommendation and a loaners car to get to lunch while our car was being detailed
I am very pleased with my experience at Porsche Austin. Robert did everything I asked and more! Easy to work with, I will do business with them again. Thanks Porsche Austin!